FAQs

What is the widest you can print up to in one piece?

We can print up to 5m wide in one piece. Of course, this depends up on the type of material you require.
We print PVC, Mesh & various speciality products at the maximum 5m width. 
If you require a Dye Sublimated Fabric product, the maximum width is 3100mm.
If you require a Self-Adhesive Vinyl product, the maximum width tends to be around 1520mm.  

What are your standard turn around times like?

Our standard lead time is 3-4 working days from receipt of approved, print-ready artwork to delivery. 

I need my prints faster than the standard, can you help?

We are quite a flexible outfit. We always look to accommodate our customers needs.
If you need a faster than usual turn around time, let us know and we will do our very best to fit you in.

What kind of delivery service do you offer?

We use a number of overnight courier services to deliver our completed jobs, namely TNT, Tuffnells & UPS. 
We can deliver on a number priority services, which include Pre-12AM, Pre-10AM & Pre 9AM.
We dispatch all of our packages upder plain wraps, so we can send directly to your clients, saving on time and additional delivery costs.

If you need a dedicated vehicle, we also use a network of same-day couriers that can carry your goods nationwide. 

How come there aren't any prices on your website?

Everybody uses the internet to find the best deal these days. This can often mean end-users searching to find cheaper deals and attempting to find the production source.
As a trade supplier, we offer the industry competitive trade prices which enable our customers to sell on with a good margin.
We don't broadcast our pricing structure online to avoid the information reaching end-users who may stumble across our site after a search on google.

Do you offer an artwork design service?

Although we have a very capable artwork team in the studio, we do not tend to offer an artwork design service.
We keep our prices low by running a well-oiled machine that takes in print-ready artwork, printing it & finishing it to the highest standards in the shortest amount of time.
We feel that involving ourselves in artwork design dilutes our capabilities significantly. Let's play to our strengths, printing & finishing your work.  

What's the best way to set up my print-ready artwork for you?

We ideally like to receive artwork saved as a high resolution PDF file (file extension .pdf) We can also accept the following file formats:

  • Illustrator 
    File extensions .ai & .eps
  • Photoshop
    File extensions .psd, .eps, .jpeg, & .tiff 
  • Indesign
    File extension .indd

Please supply the artwork at 300dpi with 10mm bleed and crop marks.


If you are sending in numerous files, please make sure that your filenames are easily identifiable.     

What's the best way to send artwork to you?

We can accept files up to 15MB via email.
When files become larger than this, it is best to send using a file sharing service such as dropbox.com, wetransfer.com, hightail.com or mailbigfile.com.
 


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